Data Protection Controls

We provide you with the tools necessary to protect your customers' data and uphold your obligations as a Data Fiduciary.

1. Privacy by Design

NowMeLive adopts a privacy-by-design approach. By default, our systems are configured to collect only the data strictly necessary for a transaction (Data Minimization). Non-essential trackers are disabled until explicit consent is provided.

2. Organization Isolation

In our multi-organization SaaS environment, strict logical isolation is enforced at the database level. Queries without specific organization identifiers are structurally rejected by our ORM and API middleware, preventing cross-organization data leakage.

3. Automated Data Deletion

We do not hold data indefinitely. Data is bound by strict Time-To-Live (TTL) indexes based on our Data Retention Schedule. When a user requests account deletion, a 14-day soft-delete grace period begins, followed by an automated, irreversible cryptographic hard-delete.

4. Immutable Audit Logging

Every sensitive action taken on the platform—whether updating consent preferences, exporting data, or elevating admin privileges—is recorded in an immutable, append-only audit log. These logs are stored in Write-Once-Read-Many (WORM) storage, ensuring they cannot be tampered with.